Current Customers : Preventive Maintenance

 
 
General Maintenance Tips for Room Air Conditioners
Filter Cleaning
 
  • The Air Filter should be cleaned as soon at the Filter Clean Indicator LED starts glowing
  • Remove the filter by removing the Front Suction Grille and clean the dust by:
      - Use of Vacuum Cleaner or Flapping
      - In case of lot of dust, use neutral detergent, wash with clean water and dry it in shade.
 
Do Not
 
  • Use hot water for cleaning the filter
  • Twist the air filter
  • Expose it directly to sun
  • Operate the AC with filter removed
 
Front Grille Cleaning
 
  • The front grille may accumulate dust. To clean, wipe it with a soft dry cloth. In case of excess dust, wipe with soft cloth dampened with lukewarm water and then wipe it again with soft dry cloth.
 
Use of AC after a long periods
 
  • In case the AC is not to be used for a long period, run the AC with the setting in ‘FAN’ mode and the Fan Speed on ‘High’ for half-an-hour, to dry the whole AC
  • There would possibly be foul smell when the machine is started after a long time (more than 1 Week). Hence it is advisable to clean the Filter before you start the machine to avoid the foul smell.
  • After a long period when switching on the AC, run the AC with the setting in ‘FAN’ mode and the Fan Speed on ‘High’ for half an hour with the windows to the room Open.
  • During long periods of operation, it is advisable to provide fresh air to the air-conditioned space, by opening the window/door at regular intervals.
Annual Maintenance Contract
  • To Increase the life and efficiency of your AC, we recommend the customer to take Annual Maintenance Contract (AMC) with HHLI.
 
Why AMC?
 
  • Frequently the users forget to clean the filter or do not have time to clean the filter or simply does not know how to clean it.
  • Even if they clean the filter and the coil, they would clean only the side that is inside the room.
  • Most people do not have access to the outer-side or do not know or find it bothersome to remove the entire machine and clean it themselves.
  • In case the filter and coils are not cleaned regularly, dust accumulates on the filter and the coils.
  • Accumulation of the dust on filter and the coils lead to decrease in the efficiency of heat exchange and the cooling ability of the AC reduces.
  • Decrease in the efficiency leads to
      - Compressor running for a longer time.
      - High power consumption
      - Higher wear and tear of the compressor and the machine.
  • Also accumulation of dust leads to allergies and breathing of unhealthy air.
  • Hence, we recommend the customer to take AMC contract with HHLI for efficient working of your room airconditioner.
 
Advantages of AMC:
 
  • Two types of AMC: Preventive AMC and comprehensive AMC

    - Both type of AMCs cover four free services in a year.
    - The service includes cleaning of your AC, checking of normal parameters like temperature, current, check of any abnormal noise or vibrations etc.
    - Care of your AC is taken by professional people.
    - The user need not bother about - when to clean the machine. The service person will keep track of the cleaning cycle and pay visits accordingly for performing the maintenance.
    - In case of failure of any parts , the comprehensive AMC will cover the cost of the spare parts (Please see the AMC agreement for more clarity on the parts included under AMC and those excluded under warranty).

Please contact   Send a mail to Customer Care customercare@hitachi-hli.com for further information on AMC.
 
 
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